Privacy Policy

Introduction

The company Tao Informatique, owner of the website tao-informatique.com, places great importance on the protection of your personal data. This privacy policy aims to inform you about how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR) and the amended French Data Protection Act of January 6, 1978.

1. Data Controller

The data controller is:

Tao Informatique 60 boulevard maréchal Alphonse Juin 44100 Nantes France Phone: 0684185572 or 0950242950 Email: contact@tao-informatique.com

2. Data Collected

We collect various categories of personal data, including:

  • Identification data: name, first name, email address, postal address, phone number.
  • Payment data: bank details for processing transactions. (Our service providers PayPal or Crédit Mutuel handle these; we do not have access to this data and do not store it in any way).
  • Connection data: IP address, browser type, connection time.
  • Analytical data: via Google Analytics (details below).

3. Purposes of Processing

Your personal data is collected for the following purposes:

  • Order management: processing, shipping, and tracking orders.
  • Payment management: secure transactions via our banking partners (Crédit Mutuel, PayPal).
  • Customer service: responding to support requests and communicating with customers.
  • Marketing and statistics: sending newsletters (with consent), analyzing site performance via Google Analytics.

4. Google Analytics and Analytical Data Collection

We use Google Analytics, a web analytics service provided by Google LLC, to better understand the use of our site and improve our services.

Data Collected by Google Analytics

Google Analytics uses cookies to track visitor interactions with our site. The information collected includes:

  • Your IP address (anonymized before storage).
  • Your approximate location.
  • Your device and browser type.
  • The pages visited and the time spent on our site.

Legal Basis

The use of Google Analytics is based on your consent, in accordance with Article 6.1.a of the GDPR.

Disabling Google Analytics

You can disable Google Analytics by configuring your browser to block cookies or by using Google's opt-out tool: ➡️ https://tools.google.com/dlpage/gaoptout

5. Legal Basis for Processing

The processing of your data is based on:

  • The execution of a contract (management and tracking of orders).
  • Consent (sending newsletters, Google Analytics).
  • Legal obligations (retention of invoices for 10 years).

6. Data Sharing

Your data may be transmitted to:

  • Payment partners: Crédit Mutuel, PayPal.
  • Logistics providers: carriers for the delivery of your orders.
  • Google Analytics: solely for analytical and statistical purposes (anonymized data).

We do not sell any data to third parties.

7. Data Security

We implement technical and organizational measures to protect your information from unauthorized access, loss, or alteration.

8. Your Rights

In accordance with the GDPR, you have the following rights:

  • Right of access: obtain a copy of the processed data.
  • Right to rectification: correct your inaccurate personal data.
  • Right to erasure: request the deletion of your data under certain conditions.
  • Right to restriction of processing: restrict the use of your data.
  • Right to object: refuse the use of your data (especially for Google Analytics and commercial prospecting).
  • Right to portability: retrieve your data in a readable format.

🔹 Exercise your rights: contact us at contact@tao-informatique.com with proof of identity or call us at 0684185572 or 0950242950

9. Cookies

Our site uses cookies for: ✅ Proper functioning of the site. ✅ Analyzing traffic via Google Analytics. ✅ Offering personalized services.

You can manage your preferences via our cookie banner or in your browser settings.

10. Policy Modifications

We may update this policy at any time. The last update was on February 7, 2025. We recommend that you consult this page regularly.

11. Contact

For any questions, you can contact us:

📩 Email: contact@tao-informatique.com 📍 Postal address: Tao Informatique, 60 boulevard maréchal Alphonse Juin, 44100 Nantes, France 📞 Phone: 0684185572 or 0950242950 during office hours from Monday to Friday, 8 am to 4 pm (if calling from outside France, dial +33; we can assist you in English and Romanian).